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Good to know before you order

Frequently asked questions about Custom Blankets

How long will my custom blanket take to arrive?

Your order will be shipped out after 1-2 weeks. 

Can I return or exchange a custom blanket?

No. Custom blankets are not eligible for returns or exchanges. 

That said, they are still covered by our 3-year manufacturer's guarantee. If something’s wrong with the materials or workmanship, like stitching or a fabric flaw, we’ll make it right. Reach out to us at info@rumpl.com with your proof of purchase.

Do you offer free shipping on custom orders?

Yes, we do! Custom orders ship free within the lower 48 states when your subtotal is $99 or more (that’s your order total after discounts, but before taxes and duties).

Custom blankets ship separately from the rest of your order and usually take an estimated 1 to 2 weeks to ship.

Can I change or cancel my order after I place it?

Once your order is placed, we can’t edit your design. If you spot a problem with your artwork or text, email info@rumpl.com right away with “Urgent” in the subject line and your order number. We’ll help you cancel it so you can place a new one with the fix.

If you need to change something else, like your shipping address, you have a 30-minute window to do it yourself. Just click “Edit Order” on your order confirmation page. If you miss the window, email us with “Urgent” in the subject and your order number, and we’ll take a look.

What kind of image can I upload?

Logos and graphics work best. Text or artwork with thick lines and clear shapes prints the sharpest. For the best results, upload a PNG or SVG at 300 DPI with a transparent background. We don’t recommend photos with fine details.

Copyrighted material and profanity aren’t allowed, and orders that include them will be canceled.

How do I design my blanket?

Head to the customizer at the top of this page and follow these steps: 
 

  1. Pick your print. Choose the print you want for your Original Puffy Blanket.
  2. Pick your placement. Choose whether to put your design on the stuff sack, the blanket corner, or both. A single placement costs $9 and two placements costs $15.
  3. Add your design. Upload a logo or graphic, or add text, following our upload guidelines.
  4. Preview and add to bag. Give your design one last look and carefully review it before you order. It prints exactly as you submit it, and once your order is placed, we can’t make edits to the design.


Custom orders will take 1-2 weeks for production before being shipped to you.

I noticed an issue with my design. What do I do?

We can’t edit a design once your order is placed, but we’ll help you cancel it so you can place a new one with the fix. Email us right away at info@rumpl.com with “Urgent” in the subject line and your order number. The sooner you reach out, the better the chances we can catch it.

If you haven’t placed your order yet, you’re in luck. Go back to the preview step and make your changes there. Your design prints exactly as you submit it, so it’s worth a close look at your artwork and text before you order.

If your blanket has already arrived, the answer depends on what went wrong. Custom blankets are not eligible for returns, refunds, or exchanges, and we print your design exactly as you submit it, so we can’t replace one because of a typo or an artwork choice. If something looks off with how it was made, like peeling or a print that doesn’t match your approved preview, it’s covered by The Rumpl Guarantee. Email [info@rumpl.com](mailto:info@rumpl.com) with your order number and a photo, and we’ll make it right.

Which blankets can I customize?

At this time, only the Original Puffy Blanket in the 1-Person (52" x 75") size is available for customization. 

Have your eye on a different product? Reach out to our Corporate & Bulk Orders team at custom@rumpl.com.

What is the Original Puffy Blanket?

It’s our most versatile blanket and the one that started it all for Rumpl. The Original Puffy is a lightweight, packable, water-resistant, insulated outdoor blanket made from recycled plastic bottles. It is built with a Cape Clip® for wearing it hands-free and corner staking loops for staking it down. It also comes with a stuff sack, which you can customize too, for carrying it on the go.

It’s perfect for pretty much any occasion: park days, beach bonfires, festivals, sidelines, backyard hangs, and everything in between. That versatility is what makes it a great canvas for your design.

How big is a custom blanket?

  • Flat Size: 52 x 75 in (132 x 190 cm)
  • Packed size: 7 x 16 in (17.8 x 40.6 cm)
  • Weight: 2.2 lbs (0.99 kg)

How do I wash my custom blanket?

Short answer? Just like any other Original Puffy Blanket!

Custom designs are applied with a high-quality heat transfer, so the standard care instructions are safe for your blanket. Wash it in a front-loading washer on cold and gentle, using a performance wash made for outdoor gear, and skip the agitator. Then hang it to dry, or tumble dry with no heat (low is OK).

Need more than one or two? Ordering for a company or event?

We can help with that too. Visit our Corporate & Bulk Orders page for more information or email custom@rumpl.com with your quantity and timeline.