It typically takes 1-3 business days for our warehouse to process an order and same-day shipping is not guaranteed. Orders placed late on Friday and over the weekend won’t ship until Monday at the earliest. Orders with express shipping receive priority picking and packing at our warehouse. 

Please email our customer support team at info@rumpl.com with ‘Urgent’ in the subject line and the correct shipping address included.

We’re thrilled to offer a 60-day return window, so you can experience our products risk-free. If you are not satisfied with your product, you can return it for a refund or for store credit within 60 days of purchase. This applies to all items purchased on Rumpl.com, except for customized products, Pro orders, bulk orders, and items marked as 'Final Sale'.

Returns may be subject to a return fee of $15. Please allow 2 weeks for the refund to appear in your account.

To return a gift, please click the "Gift Returns & Exchanges" button on the Returns page. We will need the order number, shipping address, email, or name of the purchaser to process your gift return. We're happy to provide you with store credit, but we can’t imagine why you’d want to return such a thoughtful gift!


If you did not purchase your blanket from Rumpl.com, please return your product at the place you originally purchased it.

For issues with orders over 50 units, please reach out to our support team info@rumpl.com.

For complete details and to initiate your return, please visit our returns page.