Returns & Exchanges

We’re happy to offer a 100 day return policy/satisfaction guarantee. If, for whatever reason you aren’t happy, we’re happy to exchange or refund your purchase. Please allow 2 weeks for the refund to appear in your account.

Visit our Returns and Exchanges page to complete either a return for refund or exchange for another item!

To return a gift, please click the "Gift Returns & Exchanges" button on the Returns and Exchanges page. We will need the order number, shipping address, email, or name of the purchaser to process your gift return. We're happy to provide you with store credit, but we can’t imagine why you’d want to return such a thoughtful gift!

Sorry, we cannot cover return shipping on international returns at this time.

If you did not purchase your blanket from Rumpl.com, please return your product at the place you originally purchased it.

To return a gift, please click the "Gift Returns & Exchanges" button on the Returns and Exchanges page. We will need the order number, shipping address, email, or name of the purchaser to process your gift return. We're happy to provide you with store credit, but we can’t imagine why you’d want to return such a thoughtful gift, but we'll do our best to help get you the Rumpl product of your dreams!

Not digging that print? Hate blue? Need a different size? We feel you, and we want to make it easy to get a blanket you love. You can exchange any blanket that hasn’t been totally abused within 100 days of purchase.

Visit our Returns and Exchanges page to complete an exchange for another item! Select the ‘Shop Now’ option to use the credit from the item you are returning to purchase your new item. Exchanges for equally priced items come at no charge. Exchanges for different priced items will be billed/refunded accordingly depending on the price difference. The exchange order will ship upon the first tracking scan for the package being returned.

If you would like to have your exchange sent immediately, you can opt for an Instant Exchange by providing your payment information at the time of your exchange. You will only be charged if the return package does not receive a tracking scan within 14 days.

We’re human, we make mistakes too. If we goofed and sent the wrong item, we’ll exchange it lickity-split. Click the "Submit a Request", visit our help center, or contact us at info@rumpl.com to get started. Please include your order number.

Shipping & Warranty

Contiguous US: We offer free ground shipping on all orders over $49 to the lower 48 states (AK & HI excluded). Expedited shipping is available at an additional cost and is calculated at checkout. We offer both 2-Day shipping and Overnight shipping from FedEx. Orders ship within 1-3 business days.

Alaska & Hawaii: Shipping costs vary and will display at checkout.

International: We ship internationally to most countries. Shipping times and rates vary and will display at checkout. Shipping costs will display at checkout.

We take pride in the quality of our products, and we back it up with our Rumpl Guarantee, a 1-Year Warranty on any manufacturer defects. This does not account for normal wear and tear.

If something is amiss, send us a note at info@rumpl.com with proof of purchase (order number or email) and we'll do what we can to make it right.

If you purchased from a third party (REI, Amazon, neighborhood yard sale etc.), they will handle your warranty claim for you. 

Product

Rumpl blankets are designed to shed dirt and odor, however periodic washing is still needed for optimal performance. Use warm water and a non-detergent performance wash (we recommend Grangers). Only wash your Rumpl in a front load washing machine; do not dry clean.

We strongly recommend air drying. If you must use a dryer, use the lowest tumble setting with the heat turned off. Excessive heat can damage your blanket.

DWR is short for Durable Water Repellent. It’s a coating applied to many pieces of outdoor gear and apparel to add water resistance. There have been concerns about the waste generated from the production and application of DWR, and we’ve worked with our suppliers to choose a treatment that significantly reduces byproducts. Learn more about how we use DWR here.

We've worked hard to incorporate post-consumer recycled materials into new and existing Rumpl products including the Original Puffy Blanket and the NanoLoft Puffy Blanket. We've used over 3,000,000 recycled plastic bottles in 2019 alone. Learn more here. 

Our down is 100% fair trade certified and obtained as a harm-free by-product of the food industry, meaning that nothing is live-plucked.  Both our down supplier and our factory are audited yearly by the IDFL (International Down and Feather Testing Laboratory) and have received the Responsible Down Standard certification.

It's the same idea as Patagonia, but of course, we use a different supply chain than they do. 

All of our Rumpl Puffy outdoor blankets include four corner loops to stake down to the ground, clip together in a number of ways, match perfectly with a Stash Mat, and any other use cases you can think of!

We offer a variety of blanket materials, insulation, and weights.

Our Down Puffy blanket is our most packable blanket and is filled with 600 power responsibly sourced down. It has the best warmth to weight ratio.

Our NanoLoft® Puffy blanket is our proprietary synthetic or down-alternative blanket. It's extremely packable and has amazing warmth to weight ratio for a synthetic insulation. It's also our warmest blanket.

Our Original Puffy blanket is a fantastic everyday outdoor blanket that will keep you warm camping, at the park, at sporting events, the beach, concerts––you name it!

Rumpl is the Original outdoor blanket. We make the best and most versatile blankets on the market. Try one for yourself! 

General

Have a question? We can point you in the right direction. 

Support

info@rumpl.com

Marketing

marketing@rumpl.com

affiliate@rumpl.com

press@rumpl.com

Wholesale / Custom Blankets

sales@rumpl.com

Interested in custom blankets for your company or event? Send a note to sales@rumpl.com with your quantity and timeline. You can find more information here: https://www.rumpl.com/pages/custom-blankets

Yes, we do! We call it The Blanket Fort. Earn points for every dollar you spend and get access to discounts and exclusive product launches. Learn more here.

We do! Please fill out your information on this page. 

We're headquartered in Northwest Portland, Oregon. 

Still have questions? Email info@rumpl.com and we'll take care of you!